Review equipment, access and responsibilities
Start by identifying business equipment and services, the accounts in use and authorised contacts. Establish who can request access, who receives failure alerts and how incidents are recorded.
Combine protection with regular checks
Antivirus and firewalls need configuration and follow-up. MC Hard remotely reviews servers and security equipment each month and configures failure notifications where devices support them. Two technicians check the results of daily backups each morning and investigate reported errors.
Define the maintenance scope
The proposal should identify covered equipment, tasks and support terms. MC Hard requires an explicit email request from an authorised company representative or management before releasing passwords or access details. Protection measures and backups do not guarantee that incidents will never occur.
